PRivacy Policy

Privacy Policy for Depart Rentals, LLC

Last Updated: January 27th, 2024

1. Introduction

This Privacy Policy outlines how Depart Rentals, LLC (“Depart”, "we", "our", or "us") collects, uses, discloses, and safeguards your personal information when you use our website www.depart.rent and related services.

2. Information We Collect

- Personal Information:

- Name

- Contact information (email, phone number, address)

- Date of birth (to verify minimum age to book)

- Government-issued identification details (for verification purposes)

- Booking Information:

- Rental details (RV type, pickup/drop-off locations, rental dates)

- Reservation preferences (special requests, amenities)

- User Account Information:

- Username and password

- Profile information (optional)

- Payment Information:

- Credit/debit card details

- Billing address

- Communication Information:

- Correspondence with us via email, chat, or other communication channels

- Device and Usage Information (to help improve customer experience):

- IP address

- Browser type

- Operating system

- Device information

- Pages visited on our website

- Time spent on each page

- Referring/exit pages

3. How We Use Your Information

We use the collected information for the following purposes:

- Processing and managing bookings

- Verifying user identity

- Improving our website and services

- Personalizing user experience

- Communicating with you about bookings, updates, and promotions

- Marketing and promotional activities

4. Information Sharing

We may share your personal information with:

- Service providers for booking fulfillment

- Marketing and advertising partners

- Legal authorities when required

5. Your Choices

You can manage your preferences and opt-out of certain communications. However, some essential communications are necessary for service delivery.

6. Security Measures

We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

7. Cookies and Similar Technologies

Our website www.depart.rent uses cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Children's Privacy

Our services are not intended for individuals under the age of 21. We do not knowingly collect personal information from children.

10. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy. Any changes will be communicated through our website.

11. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us at info@depart.rent.